:root {
  color-scheme: light;
  font-family: Arial, Helvetica, sans-serif;
  background: #f5f7f8;
  color: #1d2628;
  --page: #f5f7f8;
  --surface: #ffffff;
  --ink: #1d2628;
  --muted: #5f6c70;
  --line: #ccd6d9;
  --accent: #0f766e;
  --accent-dark: #0b5f59;
  --control: #ffffff;
  --soft: #e7f4f1;
  --notice: #fff7df;
}

* {
  box-sizing: border-box;
}

[hidden] {
  display: none !important;
}

body {
  background: var(--page);
  color: var(--ink);
  margin: 0;
  min-width: 320px;
}

.login-page {
  background: linear-gradient(135deg, #102b2e 0%, #183d40 48%, #f5f7f8 48%, #f5f7f8 100%);
}

.login-shell {
  align-items: center;
  display: grid;
  min-height: 100vh;
  padding: 24px;
  place-items: center;
}

.login-panel {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: 0 24px 70px rgba(16, 43, 46, 0.18);
  max-width: 520px;
  padding: 36px;
  width: min(100%, 520px);
}

.login-panel h1 {
  font-size: 30px;
  line-height: 1.1;
  margin: 4px 0 24px;
}

.login-helper {
  color: var(--muted);
  margin: -12px 0 20px;
}

.login-form {
  display: grid;
  gap: 16px;
}

.login-form[hidden],
.inline-change-password[hidden] {
  display: none !important;
}

.login-form label {
  color: var(--muted);
  display: grid;
  font-size: 13px;
  font-weight: 700;
  gap: 7px;
}

.login-form input {
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  font: inherit;
  padding: 12px;
}

.login-form button {
  background: var(--accent);
  border: 1px solid var(--accent-dark);
  border-radius: 6px;
  color: white;
  cursor: pointer;
  font: inherit;
  font-weight: 700;
  padding: 12px;
}

.login-form .secondary-login-button {
  background: #ffffff;
  border-color: var(--line);
  color: var(--ink);
}

.login-status {
  color: var(--muted);
  font-size: 13px;
  margin: 0;
  min-height: 18px;
}

.forgot-password-panel {
  border-top: 1px solid var(--line);
  margin-top: 18px;
  padding-top: 14px;
}

.forgot-password-panel summary {
  color: var(--accent-dark);
  cursor: pointer;
  font-weight: 800;
}

.compact-login-form {
  gap: 12px;
  margin-top: 12px;
}

.password-gate {
  align-items: center;
  background: rgba(16, 43, 46, 0.72);
  display: grid;
  inset: 0;
  padding: 24px;
  place-items: center;
  position: fixed;
  z-index: 40;
}

.password-gate[hidden] {
  display: none;
}

.password-gate-panel {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: 0 24px 70px rgba(16, 43, 46, 0.24);
  display: grid;
  gap: 14px;
  max-width: 460px;
  padding: 28px;
  width: min(100%, 460px);
}

.password-gate-panel h2 {
  margin: 0;
}

.password-gate-panel p {
  color: var(--muted);
  margin: 0;
}

.password-gate-panel label {
  color: var(--muted);
  display: grid;
  font-size: 13px;
  font-weight: 700;
  gap: 7px;
}

.password-gate-panel input {
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  font: inherit;
  padding: 12px;
}

body.password-change-required .workspace,
body.password-change-required .sidebar,
body.password-change-required .topbar {
  filter: blur(1px);
  pointer-events: none;
  user-select: none;
}

.app-shell {
  display: grid;
  grid-template-columns: 280px minmax(0, 1fr);
  min-height: 100vh;
}

.sidebar {
  background: #102b2e;
  border-right: 1px solid #0b2022;
  color: #f7fbfb;
  min-height: 100vh;
  padding: 22px 16px;
  position: sticky;
  top: 0;
}

.brand-block {
  border-bottom: 1px solid rgba(255, 255, 255, 0.16);
  margin-bottom: 18px;
  padding: 0 4px 18px;
}

.brand-block .eyebrow {
  color: #89d6cf;
}

.brand-block h1 {
  font-size: 24px;
  line-height: 1.1;
  margin: 0 0 10px;
}

.sidebar-status {
  border: 1px solid rgba(137, 214, 207, 0.55);
  border-radius: 999px;
  color: #d8f6f3;
  display: inline-block;
  font-size: 12px;
  font-weight: 700;
  padding: 5px 8px;
}

.sidebar-nav {
  display: grid;
  gap: 12px;
}

.sidebar-group {
  border-bottom: 1px solid rgba(255, 255, 255, 0.12);
  padding-bottom: 12px;
}

.sidebar-group summary {
  color: #b9d1d3;
  cursor: pointer;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0;
  margin-bottom: 8px;
  text-transform: uppercase;
}

.nav-button {
  align-items: center;
  background: transparent;
  border: 1px solid transparent;
  color: #eef7f7;
  display: flex;
  justify-content: space-between;
  margin: 4px 0;
  min-height: 38px;
  padding: 8px 10px;
  text-align: left;
  width: 100%;
}

.nav-button:hover,
.nav-button.active {
  background: rgba(137, 214, 207, 0.16);
  border-color: rgba(137, 214, 207, 0.45);
  color: #ffffff;
}

.nav-button span {
  background: rgba(255, 255, 255, 0.14);
  border-radius: 999px;
  min-width: 24px;
  padding: 2px 7px;
  text-align: center;
}

.content-shell {
  min-width: 0;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  background: var(--control);
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  cursor: pointer;
  min-height: 40px;
  padding: 8px 12px;
}

button:hover {
  border-color: var(--accent);
}

button:disabled,
textarea:disabled {
  cursor: not-allowed;
  opacity: 0.6;
}

button.primary {
  background: var(--accent);
  border-color: var(--accent);
  color: #ffffff;
}

#takeoverOperator {
  border-color: #b42318;
  color: #8a1f17;
}

.topbar {
  align-items: center;
  background: var(--surface);
  border-bottom: 1px solid var(--line);
  display: flex;
  gap: 18px;
  justify-content: space-between;
  padding: 18px clamp(16px, 3vw, 34px);
  position: sticky;
  top: 0;
  z-index: 2;
}

.topbar h2,
.section-heading h2 {
  margin: 0;
}

.topbar-actions,
.edge-actions,
.form-actions,
.quick-actions,
.section-heading {
  align-items: center;
  display: flex;
  gap: 10px;
}

.topbar-actions,
.edge-actions,
.quick-actions,
.form-actions {
  flex-wrap: wrap;
}

.api-auth-control {
  position: relative;
}

.api-auth-control summary {
  align-items: center;
  background: var(--control);
  border: 1px solid var(--line);
  border-radius: 6px;
  cursor: pointer;
  display: flex;
  font-weight: 700;
  min-height: 40px;
  padding: 8px 12px;
}

.api-auth-menu {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: 0 12px 28px rgba(16, 43, 46, 0.16);
  display: grid;
  gap: 10px;
  min-width: 280px;
  padding: 12px;
  position: absolute;
  right: 0;
  top: calc(100% + 8px);
  z-index: 10;
}

.api-auth-menu label {
  color: var(--muted);
  display: grid;
  font-size: 12px;
  font-weight: 800;
  gap: 5px;
  text-transform: uppercase;
}

.api-auth-actions {
  display: flex;
  gap: 8px;
}

#apiAccessStatus {
  color: var(--muted);
  font-size: 12px;
}

.workspace {
  padding: 18px clamp(16px, 3vw, 34px) 40px;
}

section {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 18px;
}

.view {
  display: none;
}

.view.active {
  display: block;
}

.view-grid {
  display: grid;
  gap: 18px;
}

.view-grid.two-column {
  grid-template-columns: minmax(320px, 1fr) minmax(320px, 1fr);
}

.view-grid.single-column {
  grid-template-columns: minmax(0, 1fr);
}

.wide-panel {
  grid-column: 1 / -1;
}

.dashboard-hero {
  display: grid;
  gap: 18px;
  grid-template-columns: minmax(0, 2fr) minmax(280px, 0.9fr);
  margin-bottom: 18px;
}

.dashboard-lower {
  align-items: start;
}

.overview-metrics {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
}

.metric-card {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 4px;
  min-height: 96px;
  padding: 12px;
}

.metric-card strong {
  font-size: 28px;
  line-height: 1;
}

.metric-card span,
.metric-card small {
  color: var(--muted);
}

.metric-card span {
  font-size: 13px;
  font-weight: 800;
  text-transform: uppercase;
}

.metric-card small {
  font-size: 13px;
  line-height: 1.35;
}

.metric-card.attention {
  background: #eef9f4;
  border-color: #a9d9c7;
}

.metric-card.warning {
  background: #fff8e8;
  border-color: #e2c878;
}

.scaling-panel {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  margin-top: 14px;
  padding: 14px;
}

.scaling-summary {
  align-items: end;
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(0, 1fr) minmax(180px, 280px);
}

.scaling-summary strong {
  display: block;
  font-size: 22px;
  line-height: 1.15;
  margin-bottom: 4px;
}

.scaling-summary span,
.scaling-notes span,
.scaling-steps span {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.35;
}

.capacity-meter {
  background: #dbe5e7;
  border: 1px solid var(--line);
  border-radius: 999px;
  height: 14px;
  overflow: hidden;
}

.capacity-meter span {
  background: linear-gradient(90deg, #0f766e, #2f9e44);
  display: block;
  height: 100%;
  min-width: 6px;
}

.scaling-steps {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.scaling-steps article {
  background: var(--surface);
  border: 1px solid var(--line);
  border-left: 4px solid #b7791f;
  border-radius: 8px;
  display: grid;
  gap: 4px;
  min-height: 76px;
  padding: 10px;
}

.scaling-steps article.ready {
  border-left-color: #2f9e44;
}

.scaling-notes {
  display: grid;
  gap: 6px;
}

.scaling-notes span {
  background: #ffffff;
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 8px 10px;
}

.overview-actions {
  display: grid;
  gap: 10px;
}

.overview-action {
  align-items: start;
  display: grid;
  gap: 4px;
  justify-items: stretch;
  min-height: 66px;
  text-align: left;
}

.overview-action strong,
.overview-action span {
  display: block;
}

.overview-action span {
  color: var(--muted);
  font-size: 13px;
}

.overview-action.attention {
  border-color: #8bcfc6;
}

.overview-action.warning {
  border-color: #e2c878;
}

.overview-health,
.overview-recent {
  display: grid;
  gap: 10px;
}

.callback-summary {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  margin-bottom: 14px;
}

.callback-queue,
.callback-items {
  display: grid;
  gap: 12px;
}

.callback-queue.empty {
  color: var(--muted);
}

.callback-lane {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-left: 5px solid var(--accent);
  border-radius: 8px;
  padding: 12px;
}

.callback-lane-pending {
  border-left-color: #b7791f;
}

.callback-lane-failed {
  border-left-color: #b42318;
}

.callback-lane-completed {
  border-left-color: #64748b;
}

.callback-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(0, 1fr) auto;
  padding: 12px;
}

.callback-card-main {
  display: grid;
  gap: 7px;
  min-width: 0;
}

.callback-card-main > span,
.callback-card-main > p {
  color: var(--muted);
  font-size: 14px;
  margin: 0;
}

.callback-detail-grid {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
}

.callback-detail-grid span {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  display: grid;
  font-size: 13px;
  gap: 2px;
  min-height: 44px;
  overflow-wrap: anywhere;
  padding: 7px 8px;
}

.callback-detail-grid b {
  color: var(--muted);
  font-size: 11px;
  text-transform: uppercase;
}

.callback-actions {
  align-content: start;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: flex-end;
  min-width: 180px;
}

.recent-event {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 3px;
  padding: 10px;
}

.recent-event span,
.recent-event time {
  color: var(--muted);
  font-size: 13px;
}

.assistant-panel,
.active-calls-panel,
.operator-panel,
.session-selector-panel,
.transcript-panel {
  min-width: 0;
}

.database-panel,
.audit-panel,
.config-panel,
.call-monitor-panel,
.review-panel,
.saved-panel {
  grid-column: span 1;
}

.section-heading {
  justify-content: space-between;
  margin-bottom: 14px;
}

.eyebrow {
  color: var(--accent-dark);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0;
  margin: 0 0 4px;
  text-transform: uppercase;
}

.state-badge {
  background: var(--soft);
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--accent-dark);
  font-size: 13px;
  font-weight: 700;
  padding: 7px 10px;
  white-space: nowrap;
}

.state-badge.complete {
  background: #e9f7e6;
  color: #216e2f;
}

.current-prompt {
  background: var(--notice);
  border: 1px solid #ead89a;
  border-radius: 8px;
  font-size: 22px;
  line-height: 1.35;
  margin-bottom: 14px;
  min-height: 112px;
  padding: 18px;
}

.quick-actions {
  margin-bottom: 14px;
}

.edge-actions {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  margin-bottom: 14px;
  padding: 10px;
}

.edge-actions button {
  min-height: 36px;
}

.capture-grid {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-bottom: 14px;
}

label {
  color: var(--muted);
  display: block;
  font-size: 14px;
  font-weight: 700;
}

textarea,
input,
select {
  background: var(--control);
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  display: block;
  line-height: 1.45;
  margin-top: 6px;
  min-height: 42px;
  padding: 9px 10px;
  width: 100%;
}

.tone-control {
  color: var(--muted);
  font-size: 12px;
  min-width: 150px;
}

.tone-control select {
  margin-top: 4px;
}

textarea {
  min-height: 110px;
  resize: vertical;
}

.contact-data {
  font-family: Consolas, Monaco, monospace;
  min-height: 250px;
}

.spreadsheet-import {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  margin-bottom: 12px;
  padding: 12px;
}

.spreadsheet-controls {
  display: grid;
  gap: 12px;
}

.spreadsheet-controls.hidden {
  display: none;
}

.mapping-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.spreadsheet-preview {
  color: var(--ink);
  display: grid;
  gap: 10px;
}

.spreadsheet-preview.empty {
  color: var(--muted);
}

.spreadsheet-summary {
  display: grid;
  gap: 4px;
}

.spreadsheet-summary span {
  color: var(--muted);
  font-size: 14px;
}

.preview-table-wrap {
  border: 1px solid var(--line);
  border-radius: 8px;
  max-height: 240px;
  overflow: auto;
}

.preview-table {
  border-collapse: collapse;
  font-size: 13px;
  min-width: 100%;
}

.preview-table th,
.preview-table td {
  border-bottom: 1px solid var(--line);
  max-width: 220px;
  overflow-wrap: anywhere;
  padding: 8px 10px;
  text-align: left;
  vertical-align: top;
}

.preview-table th {
  background: var(--surface);
  color: var(--accent-dark);
  position: sticky;
  top: 0;
}

.final-summary {
  font-family: Consolas, Monaco, monospace;
  min-height: 220px;
}

.helper-text {
  color: var(--muted);
  font-size: 14px;
  line-height: 1.45;
  margin: 0 0 12px;
}

.summary-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin: 0 0 16px;
}

.summary-grid div {
  border-bottom: 1px solid var(--line);
  padding-bottom: 9px;
}

.summary-grid dt {
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  margin-bottom: 3px;
  text-transform: uppercase;
}

.summary-grid dd {
  font-weight: 700;
  margin: 0;
  overflow-wrap: anywhere;
}

.transcript {
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-height: 520px;
  overflow: auto;
}

.transcript p {
  border: 1px solid var(--line);
  border-radius: 8px;
  line-height: 1.45;
  margin: 0;
  max-width: 88%;
  padding: 10px 12px;
}

.transcript strong {
  display: block;
  font-size: 12px;
  margin-bottom: 4px;
  text-transform: uppercase;
}

.transcript .assistant {
  background: var(--soft);
}

.transcript .caller {
  align-self: flex-end;
  background: #f2f5f7;
}

.review-queue,
.active-calls,
.audit-log,
.config-health,
.operator-log,
.saved-list {
  display: grid;
  gap: 10px;
}

.reviewer-control {
  margin-bottom: 12px;
}

.review-queue.empty,
.active-calls.empty,
.audit-log.empty,
.config-health.empty,
.call-detail.empty,
.operator-log.empty,
.saved-list.empty {
  color: var(--muted);
}

.deployment-readiness {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  margin-top: 14px;
  padding: 14px;
}

.deployment-readiness.empty {
  color: var(--muted);
}

.deployment-readiness-header {
  align-items: center;
  display: flex;
  gap: 12px;
  justify-content: space-between;
}

.deployment-readiness-header h3 {
  margin: 0;
}

.deployment-progress {
  background: #e7edf0;
  border-radius: 999px;
  height: 9px;
  overflow: hidden;
}

.deployment-progress span {
  background: var(--accent);
  display: block;
  height: 100%;
}

.deployment-check-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.deployment-check-grid article {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-left: 4px solid #b7791f;
  border-radius: 8px;
  display: grid;
  gap: 4px;
  padding: 10px;
}

.deployment-check-grid article.ready {
  border-left-color: var(--accent);
}

.deployment-check-grid span,
.deployment-check-grid small,
.deployment-blockers span {
  color: var(--muted);
  font-size: 13px;
}

.deployment-blockers {
  background: #fff8f2;
  border: 1px solid #f0d1b9;
  border-radius: 8px;
  display: grid;
  gap: 6px;
  padding: 10px;
}

.production-readiness-card {
  background: #ffffff;
  border: 1px solid var(--line);
  border-left: 5px solid var(--accent);
  border-radius: 8px;
  box-shadow: 0 12px 28px rgba(15, 23, 42, 0.06);
  display: grid;
  gap: 12px;
  grid-column: 1 / -1;
  padding: 14px;
}

.production-readiness-card p {
  color: var(--muted);
  margin: 0;
}

.operator-log,
.audit-log {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  font-size: 14px;
  line-height: 1.4;
  margin-top: 12px;
  max-height: 180px;
  overflow: auto;
  padding: 10px;
}

.operator-log p {
  margin: 0;
  overflow-wrap: anywhere;
}

.priority-group {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
}

.priority-high {
  border-left: 5px solid #b42318;
}

.priority-medium {
  border-left: 5px solid #b7791f;
}

.priority-low {
  border-left: 5px solid var(--accent);
}

.priority-incomplete {
  border-left: 5px solid #7c2d12;
}

.priority-callback-approved {
  border-left: 5px solid #0f684f;
}

.priority-callback-pending {
  border-left: 5px solid #7a5a0a;
}

.priority-audio-review {
  border-left: 5px solid #7a3f00;
}

.priority-heading {
  align-items: center;
  display: flex;
  justify-content: space-between;
  margin-bottom: 10px;
}

.priority-heading h3 {
  margin: 0;
}

.priority-heading p {
  color: var(--muted);
  font-size: 13px;
  margin: 3px 0 0;
}

.priority-heading span {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  font-size: 13px;
  font-weight: 700;
  padding: 4px 8px;
}

.priority-items,
.review-card,
.review-card-meta {
  display: grid;
  gap: 8px;
}

.review-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
}

.hot-lead-card {
  border-left: 5px solid #c2410c;
  box-shadow: 0 12px 30px rgba(15, 23, 42, 0.06);
}

.alert-card {
  border-left: 5px solid var(--accent);
  box-shadow: 0 12px 30px rgba(15, 23, 42, 0.06);
}

.alert-card.attention {
  border-left-color: #b42318;
}

.alert-card.warning {
  border-left-color: #b7791f;
}

.alert-panel .helper-text,
.hot-lead-panel .helper-text {
  margin-bottom: 12px;
}

.hot-lead-handoff {
  align-items: end;
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  grid-template-columns: minmax(220px, 1fr) minmax(220px, 0.8fr) auto;
  padding: 10px;
}

.hot-lead-handoff label {
  margin: 0;
}

.active-call {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-left: 5px solid var(--accent);
  border-radius: 8px;
  display: grid;
  gap: 5px;
  padding: 12px;
}

.active-call-topline {
  align-items: start;
  display: flex;
  gap: 10px;
  justify-content: space-between;
}

.active-call.selected {
  background: var(--soft);
  border-color: var(--accent);
}

.active-call.sample-call {
  border-left-color: #7a6a23;
}

.active-call button {
  justify-self: start;
  min-height: 34px;
  padding: 6px 10px;
}

.call-status-pill {
  background: #e7f4f1;
  border: 1px solid #b8ddd7;
  border-radius: 999px;
  color: var(--accent-dark);
  flex: 0 0 auto;
  font-size: 12px;
  font-weight: 800;
  padding: 3px 8px;
}

.call-status-pill.live-state-ai-speaking,
.call-status-pill.live-state-processing-caller {
  background: #e8f1ff;
  border-color: #b7cff5;
  color: #244f8f;
}

.call-status-pill.live-state-caller-speaking {
  background: #eef9f4;
  border-color: #a9d9c7;
  color: #0f684f;
}

.call-status-pill.live-state-waiting-for-caller,
.call-status-pill.live-state-ai-spoke {
  background: #fff8e8;
  border-color: #e2c878;
  color: #70580c;
}

.call-status-pill.live-state-audio-unclear {
  background: #fff4e5;
  border-color: #e9ba6b;
  color: #7a3f00;
}

.call-status-pill.live-state-closing {
  background: #f2edf8;
  border-color: #c7b3e1;
  color: #573c7a;
}

.call-status-pill.live-state-final-message-playing {
  background: #eef2ff;
  border-color: #b8c4ff;
  color: #2f438f;
}

.call-status-pill.live-state-incomplete,
.call-status-pill.live-state-silence-timeout,
.call-status-pill.live-state-error {
  background: #fff0ed;
  border-color: #efb8ae;
  color: #8a1f17;
}

.call-card-metrics {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(auto-fit, minmax(118px, 1fr));
  margin: 3px 0;
}

.call-card-metrics span {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  display: grid;
  font-size: 13px;
  gap: 2px;
  min-height: 46px;
  padding: 7px 8px;
}

.call-card-metrics b {
  color: var(--muted);
  display: block;
  font-size: 11px;
  text-transform: uppercase;
}

.call-card-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 3px;
}

.call-disposition {
  align-items: center;
  background: #f8fbfa;
  border: 1px solid #d7e1df;
  border-left: 4px solid #9fb4b1;
  border-radius: 8px;
  display: grid;
  gap: 4px;
  grid-template-columns: minmax(180px, 1fr) auto;
  padding: 9px 10px;
}

.call-disposition span {
  color: #132c2f;
  font-weight: 800;
}

.call-disposition strong {
  background: #ffffff;
  border: 1px solid #d7e1df;
  border-radius: 999px;
  color: #516265;
  font-size: 12px;
  justify-self: end;
  padding: 3px 8px;
}

.call-disposition p {
  color: var(--muted);
  grid-column: 1 / -1;
  margin: 0;
}

.call-disposition.compact {
  grid-template-columns: minmax(140px, 1fr) auto;
  padding: 7px 8px;
}

.call-disposition-success {
  background: #eef9f4;
  border-color: #b7ddcd;
  border-left-color: #1f8a5f;
}

.call-disposition-warning {
  background: #fff8e8;
  border-color: #e8cf86;
  border-left-color: #b7791f;
}

.call-disposition-danger {
  background: #fff4f1;
  border-color: #efb8ae;
  border-left-color: #c73a2b;
}

.call-log-filters {
  align-items: end;
  display: grid;
  gap: 10px;
  grid-template-columns: minmax(220px, 2fr) repeat(4, minmax(145px, 1fr));
  margin: 14px 0 10px;
}

.call-log-filters label {
  color: var(--muted);
  display: grid;
  font-size: 12px;
  font-weight: 800;
  gap: 5px;
  text-transform: uppercase;
}

.call-log-filters input,
.call-log-filters select {
  font-size: 14px;
  font-weight: 600;
  min-height: 40px;
  text-transform: none;
}

.call-log-summary {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 0 0 12px;
}

.call-log-summary span {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  padding: 5px 9px;
}

.call-log-summary b {
  color: var(--accent-dark);
}

.call-log-list {
  display: grid;
  gap: 12px;
}

.call-log-list.empty {
  color: var(--muted);
}

.call-log-record {
  background: var(--surface);
  border: 1px solid var(--line);
  border-left: 5px solid var(--accent);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  padding: 12px;
}

.call-log-topline {
  align-items: start;
  display: flex;
  gap: 12px;
  justify-content: space-between;
}

.call-log-topline strong,
.call-log-topline span {
  display: block;
}

.call-log-topline > div > span {
  color: var(--muted);
  font-size: 14px;
  margin-top: 2px;
}

.call-log-metrics,
.call-log-detail {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
}

.call-log-metrics span,
.call-log-detail span {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  display: grid;
  font-size: 13px;
  gap: 2px;
  min-height: 44px;
  padding: 7px 8px;
  overflow-wrap: anywhere;
}

.call-log-metrics b,
.call-log-detail b {
  color: var(--muted);
  font-size: 11px;
  text-transform: uppercase;
}

.recording-status.attached {
  background: #eef9f4;
  border-color: #a9d9c7;
}

.recording-status.pending {
  background: #fff8e8;
  border-color: #e2c878;
}

.recording-status.not-expected {
  background: #f4f6f7;
  border-color: var(--line);
}

.package-readiness {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
}

.package-readiness span {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--muted);
  display: grid;
  font-size: 12px;
  gap: 3px;
  min-height: 42px;
  padding: 7px 8px;
  overflow-wrap: anywhere;
}

.package-readiness b {
  color: var(--ink);
  font-size: 11px;
  text-transform: uppercase;
}

.package-readiness .ready {
  background: #eef9f4;
  border-color: #a9d9c7;
}

.package-readiness .needs-review {
  background: #fff8e8;
  border-color: #e2c878;
}

.danger-text {
  border-color: #b42318;
  color: #8a1f17;
}

.active-call strong,
.active-call span,
.active-call time {
  display: block;
}

.active-call .call-card-metrics,
.active-call .call-card-actions,
.active-call .active-call-topline {
  display: grid;
}

.active-call .active-call-topline,
.active-call .call-card-actions {
  display: flex;
}

.active-call span,
.active-call time {
  color: var(--muted);
  font-size: 14px;
}

.active-call .call-card-metrics span {
  color: var(--ink);
  display: grid;
  font-size: 13px;
}

.review-card strong,
.review-card span,
.review-card time {
  display: block;
}

.inline-flag {
  background: #fff1e8;
  border: 1px solid #f2b18c;
  border-radius: 999px;
  color: #7c2d12;
  display: inline-block;
  font-size: 12px;
  margin: 0 8px 4px 0;
  padding: 3px 7px;
  text-transform: uppercase;
}

.callback-flag {
  background: #e7f4f1;
  border-color: #8bcfc6;
  color: var(--accent-dark);
}

.audio-flag {
  background: #fff4e5;
  border-color: #e9ba6b;
  color: #7a3f00;
}

.review-diagnostics {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  margin-top: 8px;
}

.review-card .review-diagnostics span {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  display: grid;
  font-size: 13px;
  gap: 2px;
  min-height: 48px;
  padding: 7px 8px;
}

.review-card .review-diagnostics b {
  color: var(--muted);
  display: block;
  font-size: 11px;
  text-transform: uppercase;
}

.review-card .review-diagnostics .warning-chip {
  background: #fff8e8;
  border-color: #e2c878;
  color: #70580c;
}

.review-card span,
.review-card time {
  color: var(--muted);
  font-size: 14px;
}

.review-card details {
  border-top: 1px solid var(--line);
  padding-top: 8px;
}

.review-card summary {
  cursor: pointer;
  font-weight: 700;
}

.review-card pre {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 6px;
  line-height: 1.45;
  margin: 8px 0 0;
  max-height: 220px;
  overflow: auto;
  padding: 10px;
  white-space: pre-wrap;
}

.review-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.review-actions button.active-state {
  background: #e7f4f1;
  border-color: #8bcfc6;
  color: var(--accent-dark);
  opacity: 1;
}

.review-workbench {
  background: linear-gradient(180deg, #f9fcfc 0%, #eef7f5 100%);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  margin: 14px 0;
  padding: 14px;
}

.review-workbench.empty {
  color: var(--muted);
}

.workbench-hero {
  align-items: start;
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(0, 1fr) minmax(260px, 0.42fr);
}

.workbench-hero h3 {
  font-size: 22px;
  margin: 0 0 4px;
}

.workbench-hero p {
  color: var(--muted);
  margin: 0;
}

.workbench-meta,
.workbench-grid {
  display: grid;
  gap: 10px;
}

.workbench-meta {
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
}

.workbench-meta span {
  background: rgba(255, 255, 255, 0.75);
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--ink);
  display: grid;
  gap: 2px;
  padding: 9px 10px;
}

.workbench-meta b,
.workbench-block-head span {
  color: var(--muted);
  font-size: 11px;
  text-transform: uppercase;
}

.workbench-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.workbench-block,
.workbench-summary {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  padding: 12px;
}

.workbench-block-head {
  align-items: center;
  display: flex;
  gap: 10px;
  justify-content: space-between;
}

.workbench-block h3,
.workbench-block-head h3 {
  font-size: 16px;
  margin: 0;
}

.workbench-block textarea {
  min-height: 82px;
}

.workbench-transcript {
  max-height: 280px;
  overflow: auto;
}

.workbench-summary pre {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 6px;
  line-height: 1.45;
  margin: 0;
  max-height: 260px;
  overflow: auto;
  padding: 10px;
  white-space: pre-wrap;
}

.review-action-status {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--muted);
  font-size: 13px;
  min-height: 28px;
  padding: 6px 8px;
}

.review-action-status.pending {
  background: #fff7e6;
  border-color: #e6c879;
  color: #7a5a0a;
}

.review-action-status.success {
  background: #e7f4f1;
  border-color: #8bcfc6;
  color: var(--accent-dark);
}

.review-action-status.error {
  background: #fff1f0;
  border-color: #e09a93;
  color: #8a1f17;
}

.saved-record {
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 4px;
  padding: 12px;
}

.saved-record span,
.saved-record time {
  color: var(--muted);
  font-size: 14px;
}

.compact-actions {
  justify-content: flex-end;
}

.compact-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.call-detail {
  display: grid;
  gap: 12px;
}

.call-detail-sections {
  display: grid;
  gap: 12px;
  grid-template-columns: 1fr;
}

.call-field-section {
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 8px;
  padding: 12px;
}

.call-field-section h3 {
  color: var(--accent-dark);
  font-size: 13px;
  letter-spacing: 0;
  margin: 0;
  text-transform: uppercase;
}

.call-field-grid {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin: 0;
}

.call-field-grid div {
  border-top: 1px solid var(--line);
  display: grid;
  gap: 2px;
  padding-top: 8px;
}

.call-field-grid dt {
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
}

.call-field-grid dd {
  font-weight: 700;
  margin: 0;
  overflow-wrap: anywhere;
}

.session-select-row {
  align-items: end;
  display: grid;
  gap: 8px;
  grid-template-columns: 160px minmax(260px, 1fr);
  margin-bottom: 10px;
}

.session-select-row label {
  margin: 0;
}

.session-select-row select {
  margin: 0;
}

.sample-note {
  color: var(--muted);
  margin: 0;
}

.call-detail details {
  border-top: 1px solid var(--line);
  padding-top: 10px;
}

.call-detail summary {
  cursor: pointer;
  font-weight: 700;
}

.live-conversation-panel {
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  padding: 12px;
}

.live-conversation-heading {
  align-items: center;
  display: flex;
  justify-content: space-between;
}

.live-conversation-heading h3 {
  color: var(--accent-dark);
  font-size: 13px;
  letter-spacing: 0;
  margin: 0;
  text-transform: uppercase;
}

.live-indicator {
  background: #f2f5f7;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  padding: 4px 8px;
}

.live-indicator.active {
  background: #e7f4f1;
  border-color: #8bcfc6;
  color: var(--accent-dark);
}

.recording-attachments {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 8px;
  padding: 10px;
}

.recording-heading {
  align-items: center;
  display: flex;
  justify-content: space-between;
}

.recording-heading h3 {
  color: var(--accent-dark);
  font-size: 13px;
  letter-spacing: 0;
  margin: 0;
  text-transform: uppercase;
}

.recording-heading span {
  background: #e7f4f1;
  border: 1px solid #b8ddd7;
  border-radius: 999px;
  color: var(--accent-dark);
  font-size: 12px;
  font-weight: 800;
  padding: 3px 8px;
}

.recording-item {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 6px;
  display: grid;
  gap: 8px;
  padding: 8px 10px;
}

.recording-item-main {
  display: grid;
  gap: 2px;
}

.recording-item-main strong,
.recording-item-main span,
.recording-item a {
  display: block;
  overflow-wrap: anywhere;
}

.recording-item-main span {
  color: var(--muted);
  font-size: 13px;
}

.recording-item audio {
  display: block;
  height: 36px;
  max-width: 100%;
  width: 100%;
}

.call-action-box {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  padding: 12px;
}

.call-action-box textarea {
  min-height: 78px;
}

.transfer-action-row {
  align-items: end;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  grid-template-columns: minmax(240px, 1fr) auto;
  padding: 10px;
}

.transfer-action-row small {
  color: var(--muted);
  grid-column: 1 / -1;
}

.staff-note-preview {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 4px;
  padding: 10px;
}

.staff-note-preview strong {
  color: var(--muted);
  font-size: 12px;
  text-transform: uppercase;
}

.staff-note-preview p {
  margin: 0;
  white-space: pre-wrap;
}

.call-action-box [data-call-action="force_human_review"],
.call-action-box [data-call-action="stop"] {
  border-color: #b42318;
  color: #8a1f17;
}

.call-detail-meta {
  color: var(--muted);
  display: flex;
  flex-wrap: wrap;
  font-size: 14px;
  gap: 8px 14px;
}

.handoff-panel {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-left: 5px solid #64748b;
  border-radius: 8px;
  display: grid;
  gap: 12px;
  margin: 4px 0;
  padding: 13px;
}

.handoff-panel.ready {
  border-left-color: var(--accent);
}

.handoff-panel.warning {
  border-left-color: #b7791f;
}

.handoff-panel-header {
  align-items: center;
  display: flex;
  gap: 12px;
  justify-content: space-between;
}

.handoff-panel-header h3 {
  margin: 0;
}

.handoff-grid {
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(220px, 0.9fr) minmax(260px, 1.1fr);
}

.handoff-grid > div:first-child,
.handoff-targets {
  display: grid;
  gap: 7px;
}

.handoff-grid span,
.handoff-grid p {
  color: var(--muted);
  font-size: 13px;
  margin: 0;
}

.handoff-targets {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.handoff-targets span {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--text);
  display: grid;
  gap: 2px;
  padding: 9px 10px;
}

.handoff-targets span.recommended {
  background: #ecfdf5;
  border-color: #9bd7c4;
}

.handoff-targets b {
  font-size: 13px;
}

.handoff-targets em {
  color: var(--muted);
  font-size: 12px;
  font-style: normal;
}

.script-compliance {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-left: 4px solid #6b7280;
  border-radius: 8px;
  display: grid;
  gap: 10px;
  padding: 12px;
}

.script-compliance.pass {
  background: #f4fbf8;
  border-left-color: var(--accent);
}

.script-compliance.review {
  background: #fff8f2;
  border-left-color: #c2410c;
}

.script-compliance.unknown {
  background: #f7f9fb;
  border-left-color: #64748b;
}

.script-compliance-head {
  align-items: start;
  display: flex;
  gap: 12px;
  justify-content: space-between;
}

.script-compliance h3,
.script-compliance p {
  margin: 0;
}

.script-compliance h3 {
  font-size: 15px;
}

.script-compliance p {
  color: var(--muted);
  font-size: 13px;
}

.script-compliance-head > span {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--accent-dark);
  flex: 0 0 auto;
  font-size: 12px;
  font-weight: 800;
  padding: 5px 8px;
}

.script-check-grid {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
}

.script-check-grid span {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--muted);
  display: grid;
  font-size: 12px;
  gap: 2px;
  min-height: 58px;
  padding: 8px;
}

.script-check-grid span.pass {
  border-color: #9dd6c9;
}

.script-check-grid span.review {
  border-color: #f2b8a0;
}

.script-check-grid b {
  color: var(--ink);
  font-size: 12px;
  text-transform: uppercase;
}

.call-scenario-link {
  align-items: end;
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  grid-template-columns: minmax(240px, 1fr) auto;
  padding: 10px;
}

.call-scenario-link label {
  color: var(--muted);
  display: grid;
  font-size: 12px;
  font-weight: 800;
  gap: 6px;
  text-transform: uppercase;
}

.call-scenario-link select {
  color: var(--ink);
  font-size: 14px;
  font-weight: 500;
  text-transform: none;
}

.mini-transcript {
  display: grid;
  gap: 8px;
  margin-top: 10px;
  max-height: 260px;
  overflow: auto;
}

.live-conversation {
  margin-top: 0;
  max-height: 340px;
  scroll-behavior: smooth;
}

.live-observe-panel {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  padding: 12px;
}

.live-conversation-heading > div:first-child {
  display: grid;
  gap: 2px;
}

.live-conversation-heading span:not(.live-indicator) {
  color: var(--muted);
  font-size: 13px;
}

.observe-actions {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: flex-end;
}

.observe-status-row {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
}

.observe-status-row span,
.observe-field-grid div {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 3px;
  padding: 9px 10px;
}

.observe-status-row b,
.observe-field-grid dt {
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
}

.observe-status-row em {
  font-style: normal;
  font-weight: 800;
}

.observe-status-row em.active {
  color: var(--accent-dark);
}

.live-observe-grid {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.live-observe-grid section,
.observe-field-panel {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 8px;
  min-width: 0;
  padding: 10px;
}

.live-observe-grid h4,
.observe-field-panel h4 {
  margin: 0;
}

.observe-field-grid {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  margin: 0;
}

.observe-field-grid dd {
  font-weight: 700;
  margin: 0;
  overflow-wrap: anywhere;
}

.observe-empty {
  color: var(--muted);
  margin: 0;
}

.mini-transcript p,
.audit-event {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  margin: 0;
  padding: 10px 12px;
}

.mini-transcript p.assistant {
  background: var(--soft);
}

.mini-transcript p.caller {
  background: #f2f5f7;
  margin-left: 24px;
}

.mini-transcript strong {
  color: var(--accent-dark);
  display: block;
  font-size: 12px;
  margin-bottom: 3px;
  text-transform: uppercase;
}

.audit-event {
  display: grid;
  gap: 4px;
}

.admin-tabs {
  border-bottom: 1px solid var(--line);
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 16px;
  padding-bottom: 10px;
}

.role-switcher {
  color: var(--muted);
  display: grid;
  font-size: 12px;
  font-weight: 700;
  gap: 4px;
  min-width: 170px;
}

.role-switcher select {
  min-height: 38px;
}

.admin-tab {
  background: #f8fafb;
  min-height: 36px;
}

.admin-tab.active {
  background: var(--accent);
  border-color: var(--accent);
  color: #ffffff;
}

.admin-tab-panel {
  display: none;
}

.admin-tab-panel.active {
  display: grid;
  gap: 14px;
}

.sub-heading {
  border-bottom: 1px solid var(--line);
  padding-bottom: 10px;
}

.sub-heading h3 {
  margin: 0;
}

.admin-metric-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  margin-top: 12px;
}

.audit-filters {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  grid-template-columns: minmax(240px, 2fr) repeat(2, minmax(160px, 1fr));
  margin: 10px 0 12px;
  padding: 12px;
}

.audit-filters label {
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.admin-metric {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 2px;
  padding: 10px;
}

.admin-metric strong {
  color: var(--accent-dark);
  font-size: 24px;
}

.admin-metric span {
  color: var(--muted);
  font-size: 13px;
}

.command-log,
.admin-user-list {
  display: grid;
  gap: 10px;
}

.command-log.empty {
  color: var(--muted);
}

.command-event,
.admin-user-card,
.role-card,
.compliance-item {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 5px;
  padding: 11px 12px;
}

.command-event span,
.command-event time,
.admin-user-card span,
.admin-user-card time,
.role-card span,
.compliance-item small {
  color: var(--muted);
  font-size: 14px;
  overflow-wrap: anywhere;
}

.compliance-grid,
.role-grid,
.super-admin-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.transfer-target-manager {
  display: grid;
  gap: 12px;
  grid-column: 1 / -1;
}

.notification-settings {
  border-top: 1px solid var(--line);
  display: grid;
  gap: 14px;
  grid-column: 1 / -1;
  margin-top: 8px;
  padding-top: 18px;
}

.backup-manager {
  border-top: 1px solid var(--line);
  display: grid;
  gap: 12px;
  grid-column: 1 / -1;
  margin-top: 8px;
  padding-top: 18px;
}

.system-backup-list {
  display: grid;
  gap: 10px;
}

.system-backup-list.empty {
  color: var(--muted);
}

.system-backup-card {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 4px;
  padding: 10px 12px;
}

.system-backup-card span,
.system-backup-card small {
  color: var(--muted);
  font-size: 13px;
}

.notification-grid,
.notification-trigger-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.notification-settings textarea {
  min-height: 78px;
}

.toggle-row {
  align-items: center;
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--text);
  display: flex;
  font-size: 13px;
  font-weight: 800;
  gap: 9px;
  min-height: 42px;
  padding: 10px 12px;
}

.toggle-row input {
  inline-size: auto;
  min-height: 0;
}

.transfer-target-list {
  display: grid;
  gap: 10px;
}

.transfer-target-list.empty {
  color: var(--muted);
}

.transfer-target-card {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  padding: 12px;
}

.transfer-target-card-header {
  align-items: center;
  display: flex;
  gap: 10px;
  justify-content: space-between;
}

.inline-toggle {
  align-items: center;
  color: var(--muted);
  display: inline-flex;
  font-size: 13px;
  font-weight: 700;
  gap: 7px;
}

.target-form-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.transfer-target-card textarea {
  min-height: 70px;
}

.compliance-item {
  border-left: 5px solid #b42318;
}

.compliance-item.ok {
  border-left-color: var(--accent);
}

.compliance-item.warn {
  border-left-color: #b7791f;
}

.compliance-item span {
  font-weight: 700;
}

.user-admin-layout {
  display: grid;
  gap: 16px;
  grid-template-columns: 300px minmax(0, 1fr);
}

.admin-user-form {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  padding: 12px;
}

.admin-user-card button {
  justify-self: start;
  min-height: 34px;
  padding: 6px 10px;
}

.admin-user-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.password-reset-request {
  background: #fff8e8;
  border: 1px solid #e2c878;
  border-radius: 999px;
  color: #70580c;
  display: inline-flex;
  font-size: 12px;
  font-weight: 800;
  padding: 3px 8px;
  width: fit-content;
}

.audit-event time,
.audit-event span {
  color: var(--muted);
  font-size: 13px;
  overflow-wrap: anywhere;
}

.health-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.workflow-map {
  display: grid;
  gap: 14px;
}

.workflow-config-panel {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  margin-bottom: 16px;
  padding: 14px;
}

.workflow-config-form {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.workflow-config-form label {
  display: grid;
  gap: 6px;
}

.workflow-config-form textarea {
  min-height: 76px;
}

.workflow-config-form label:nth-last-child(-n + 2) {
  grid-column: span 3;
}

.workflow-stage {
  align-items: start;
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 14px;
  grid-template-columns: 54px minmax(0, 1fr);
  padding: 14px;
}

.workflow-stage h3,
.workflow-reference h3 {
  margin: 0 0 6px;
}

.workflow-stage p {
  color: var(--muted);
  line-height: 1.5;
  margin: 0 0 12px;
}

.stage-marker {
  align-items: center;
  background: var(--accent);
  border-radius: 8px;
  color: #ffffff;
  display: flex;
  font-weight: 800;
  justify-content: center;
  min-height: 44px;
}

.split-stage .stage-marker {
  background: #395f75;
}

.workflow-options,
.outcome-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.workflow-options span,
.outcome-grid span {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 999px;
  color: var(--ink);
  font-size: 13px;
  font-weight: 700;
  padding: 7px 9px;
}

.decision-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.decision-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-left: 5px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 5px;
  min-height: 96px;
  padding: 11px;
}

.decision-card span {
  color: var(--muted);
  font-size: 14px;
  line-height: 1.4;
}

.decision-card.positive,
.decision-card.low {
  border-left-color: var(--accent);
}

.decision-card.caution,
.decision-card.medium {
  border-left-color: #b7791f;
}

.decision-card.neutral {
  border-left-color: #64748b;
}

.decision-card.high {
  border-left-color: #b42318;
}

.workflow-list {
  color: var(--muted);
  line-height: 1.5;
  margin: 0;
  padding-left: 22px;
}

.workflow-list li + li {
  margin-top: 5px;
}

.workflow-reference {
  border-top: 1px solid var(--line);
  margin-top: 18px;
  padding-top: 16px;
}

.health-item {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-left: 5px solid #b7791f;
  border-radius: 8px;
  display: grid;
  gap: 4px;
  padding: 10px 12px;
}

.health-item.ok {
  border-left-color: var(--accent);
}

.health-item strong,
.health-item span,
.health-item small {
  display: block;
}

.health-item span {
  font-weight: 700;
}

.health-item small {
  color: var(--muted);
  overflow-wrap: anywhere;
}

.config-detail-list {
  border-top: 1px solid var(--line);
  display: grid;
  gap: 8px;
  margin-top: 12px;
  padding-top: 12px;
}

.config-detail-list span {
  color: var(--muted);
  display: block;
  font-size: 14px;
  overflow-wrap: anywhere;
}

.config-detail-list strong {
  color: var(--ink);
  display: block;
  font-size: 12px;
  text-transform: uppercase;
}

.mini-log {
  display: grid;
  gap: 8px;
  margin-top: 10px;
}

.mini-log p {
  background: #f8fafb;
  border: 1px solid var(--line);
  border-radius: 8px;
  margin: 0;
  overflow-wrap: anywhere;
  padding: 10px 12px;
}

.test-lab-summary {
  display: grid;
  gap: 10px;
  margin-bottom: 16px;
}

.test-lab-metrics {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
}

.pilot-gate {
  align-items: center;
  background: #f8fbfa;
  border: 1px solid var(--line);
  border-left: 5px solid #9fb4b1;
  border-radius: 8px;
  display: flex;
  gap: 16px;
  justify-content: space-between;
  padding: 14px 16px;
}

.pilot-gate.ready {
  background: #eef9f4;
  border-left-color: var(--ok);
}

.pilot-gate.blocked {
  background: #fff8e8;
  border-left-color: var(--warning);
}

.pilot-gate span,
.pilot-gate small {
  color: var(--muted);
  display: block;
  font-size: 12px;
}

.pilot-gate strong {
  display: block;
  font-size: 20px;
  margin-top: 2px;
}

.pilot-gate p {
  color: var(--muted);
  margin: 4px 0 0;
}

.pilot-gate b {
  display: block;
  font-size: 26px;
  text-align: right;
}

.pilot-report {
  background: #ffffff;
  border: 1px solid var(--line);
  border-left: 5px solid #9fb4b1;
  border-radius: 10px;
  box-shadow: var(--shadow-sm);
  display: grid;
  gap: 14px;
  padding: 16px;
}

.pilot-report.ready {
  border-left-color: var(--ok);
}

.pilot-report.needs-work {
  border-left-color: var(--warning);
}

.pilot-report-header {
  align-items: start;
  display: flex;
  gap: 16px;
  justify-content: space-between;
}

.pilot-report-header span {
  color: var(--accent-dark);
  display: block;
  font-size: 12px;
  font-weight: 900;
  text-transform: uppercase;
}

.pilot-report-header strong {
  display: block;
  font-size: 22px;
  margin-top: 3px;
}

.pilot-report-header p {
  color: var(--muted);
  margin: 4px 0 0;
}

.pilot-report-header b {
  background: #eef8f6;
  border: 1px solid #b8dcd6;
  border-radius: 999px;
  color: var(--accent-dark);
  flex: 0 0 auto;
  font-size: 18px;
  padding: 8px 12px;
}

.pilot-report-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
}

.pilot-report-actions {
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(260px, 0.9fr) minmax(280px, 1.1fr);
}

.pilot-report-actions > div {
  background: #f8fbfa;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 8px;
  padding: 12px;
}

.pilot-report-actions h3 {
  color: var(--accent-dark);
  font-size: 13px;
  margin: 0;
  text-transform: uppercase;
}

.pilot-report-actions ul {
  display: grid;
  gap: 6px;
  margin: 0;
  padding-left: 18px;
}

.pilot-report-actions p {
  color: var(--muted);
  margin: 0;
}

.pilot-report-actions button {
  background: #ffffff;
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--ink);
  display: grid;
  gap: 3px;
  padding: 9px 10px;
  text-align: left;
}

.pilot-report-actions button span {
  color: var(--muted);
  font-size: 12px;
}

.test-lab-list {
  display: grid;
  gap: 14px;
}

.test-scenario {
  background: #ffffff;
  border: 1px solid var(--line);
  border-left: 5px solid #9fb4b1;
  border-radius: 10px;
  box-shadow: var(--shadow-sm);
  display: grid;
  gap: 12px;
  padding: 14px;
}

.test-scenario.pass {
  border-left-color: var(--ok);
}

.test-scenario.fail,
.test-scenario.blocked {
  border-left-color: var(--danger);
}

.test-scenario.retest {
  border-left-color: var(--warning);
}

.test-scenario-header,
.test-scenario-footer {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  justify-content: space-between;
}

.test-scenario h3 {
  margin: 4px 0 0;
}

.test-scenario p {
  color: var(--muted);
  line-height: 1.45;
  margin: 0;
}

.test-category {
  color: var(--accent-dark);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.test-expected {
  background: #f8fbfa;
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--ink);
  display: grid;
  gap: 4px;
  line-height: 1.45;
  padding: 10px 12px;
}

.test-expected strong {
  color: var(--muted);
  font-size: 12px;
  text-transform: uppercase;
}

.test-scenario-form {
  display: grid;
  gap: 10px;
  grid-template-columns: 150px 180px minmax(220px, 1fr);
}

.test-scenario-form label:last-child {
  grid-column: 1 / -1;
}

.test-scenario-form textarea {
  min-height: 76px;
}

.test-scenario-footer span {
  color: var(--muted);
  font-size: 13px;
}

.tutorial-overlay {
  align-items: center;
  background: rgba(8, 29, 31, 0.62);
  display: grid;
  inset: 0;
  padding: 24px;
  place-items: center;
  position: fixed;
  z-index: 60;
}

.tutorial-overlay[hidden] {
  display: none;
}

.tutorial-panel {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 14px;
  box-shadow: var(--shadow-lg);
  display: grid;
  gap: 16px;
  max-height: min(760px, calc(100vh - 48px));
  max-width: 860px;
  overflow: auto;
  padding: 22px;
  width: min(100%, 860px);
}

.tutorial-header {
  align-items: start;
  border-bottom: 1px solid var(--line);
  display: flex;
  gap: 16px;
  justify-content: space-between;
  padding-bottom: 14px;
}

.tutorial-header h2 {
  font-size: clamp(24px, 2.5vw, 34px);
  margin: 0;
}

.tutorial-progress {
  display: grid;
  gap: 7px;
}

.tutorial-progress span {
  color: var(--muted);
  font-size: 13px;
  font-weight: 800;
  text-transform: uppercase;
}

.tutorial-progress-track {
  background: #dce7e4;
  border-radius: 999px;
  height: 10px;
  overflow: hidden;
}

.tutorial-progress-track span {
  background: linear-gradient(90deg, #0f766e, #14b8a6);
  display: block;
  height: 100%;
  transition: width 160ms ease;
}

.tutorial-body {
  display: grid;
  gap: 16px;
}

.tutorial-task-card {
  background: linear-gradient(135deg, #eef8f6, #ffffff);
  border: 1px solid #b8dcd6;
  border-radius: 12px;
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  padding: 14px;
}

.tutorial-task-card div {
  display: grid;
  gap: 5px;
}

.tutorial-task-card span {
  color: #0b5f59;
  font-size: 12px;
  font-weight: 900;
  text-transform: uppercase;
}

.tutorial-task-card strong {
  color: #172a2d;
  font-size: 15px;
  line-height: 1.4;
}

.tutorial-body > p {
  color: #263739;
  font-size: 17px;
  line-height: 1.55;
  margin: 0;
}

.tutorial-columns {
  display: grid;
  gap: 14px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.tutorial-columns div {
  background: #f8fbfa;
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 14px;
}

.tutorial-columns h3 {
  color: #0b5f59;
  font-size: 14px;
  margin: 0 0 10px;
  text-transform: uppercase;
}

.tutorial-columns ul {
  display: grid;
  gap: 8px;
  margin: 0;
  padding-left: 18px;
}

.tutorial-columns li {
  line-height: 1.45;
}

.tutorial-actions {
  align-items: center;
  border-top: 1px solid var(--line);
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  justify-content: flex-end;
  padding-top: 14px;
}

body.tutorial-open .workspace,
body.tutorial-open .sidebar,
body.tutorial-open .topbar {
  filter: saturate(0.92);
}

@media (max-width: 900px) {
  .tutorial-task-card {
    grid-template-columns: 1fr;
  }

  .app-shell {
    display: block;
  }

  .sidebar {
    min-height: auto;
    position: static;
  }

  .topbar-actions {
    margin-top: 14px;
  }

  .topbar {
    align-items: flex-start;
    display: block;
  }

  .scaling-summary,
  .scaling-steps {
    grid-template-columns: 1fr;
  }

  section {
    margin-bottom: 16px;
  }

  .view-grid.two-column {
    grid-template-columns: 1fr;
  }

  .workbench-hero,
  .workbench-grid {
    grid-template-columns: 1fr;
  }

  .dashboard-hero {
    grid-template-columns: 1fr;
  }

  .overview-metrics {
    grid-template-columns: 1fr;
  }

  .callback-card {
    grid-template-columns: 1fr;
  }

  .callback-actions {
    justify-content: flex-start;
  }

  .summary-grid {
    grid-template-columns: 1fr;
  }

  .capture-grid {
    grid-template-columns: 1fr;
  }

  .mapping-grid {
    grid-template-columns: 1fr;
  }

  .session-select-row {
    grid-template-columns: 1fr;
  }

  .compact-grid {
    grid-template-columns: 1fr;
  }

  .call-card-metrics,
  .call-detail-sections,
  .call-log-filters,
  .handoff-grid,
  .handoff-targets,
  .hot-lead-handoff,
  .call-field-grid {
    grid-template-columns: 1fr;
  }

  .deployment-check-grid {
    grid-template-columns: 1fr;
  }

  .health-grid {
    grid-template-columns: 1fr;
  }

  .pilot-gate {
    align-items: start;
    display: grid;
  }

  .pilot-gate b {
    text-align: left;
  }

  .pilot-report-actions {
    grid-template-columns: 1fr;
  }

  .admin-metric-grid,
  .audit-filters,
  .compliance-grid,
  .notification-grid,
  .notification-trigger-grid,
  .role-grid,
  .super-admin-grid,
  .target-form-grid,
  .live-observe-grid,
  .transfer-action-row,
  .user-admin-layout {
    grid-template-columns: 1fr;
  }

  .workflow-stage {
    grid-template-columns: 1fr;
  }

  .workflow-config-form,
  .decision-grid {
    grid-template-columns: 1fr;
  }

  .workflow-config-form label:nth-last-child(-n + 2) {
    grid-column: auto;
  }

  .test-scenario-header,
  .test-scenario-footer {
    align-items: start;
    display: grid;
  }

  .test-scenario-form {
    grid-template-columns: 1fr;
  }

  .tutorial-columns {
    grid-template-columns: 1fr;
  }

  .tutorial-panel {
    max-height: calc(100vh - 28px);
    padding: 16px;
  }

  .tutorial-header {
    display: grid;
  }
}

/* Modern operations-console facelift */
:root {
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;
  background: #eef3f1;
  color: #162224;
  --page: #eef3f1;
  --surface: #ffffff;
  --surface-raised: #fbfdfc;
  --ink: #162224;
  --muted: #657477;
  --line: #d7e1df;
  --line-strong: #b7c7c4;
  --accent: #0f766e;
  --accent-dark: #0b5f59;
  --accent-bright: #14b8a6;
  --control: #ffffff;
  --soft: #e6f7f3;
  --notice: #fff5d9;
  --warning: #b7791f;
  --danger: #b42318;
  --ok: #2f855a;
  --shadow-sm: 0 1px 2px rgba(18, 32, 35, 0.06), 0 1px 1px rgba(18, 32, 35, 0.04);
  --shadow-md: 0 14px 34px rgba(18, 32, 35, 0.08);
  --shadow-lg: 0 24px 70px rgba(18, 32, 35, 0.16);
}

html {
  scrollbar-color: #9fb4b1 #edf3f1;
}

body {
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.64), rgba(255, 255, 255, 0) 220px),
    var(--page);
  font-size: 15px;
}

.login-page {
  background:
    linear-gradient(135deg, rgba(13, 50, 47, 0.96) 0%, rgba(15, 118, 110, 0.9) 42%, rgba(238, 243, 241, 0.96) 42%, #eef3f1 100%);
}

.login-panel,
.password-gate-panel {
  border-color: rgba(215, 225, 223, 0.9);
  border-radius: 14px;
  box-shadow: var(--shadow-lg);
}

.login-panel h1 {
  font-size: 34px;
}

.app-shell {
  grid-template-columns: 292px minmax(0, 1fr);
}

.sidebar {
  background:
    linear-gradient(180deg, #0b2628 0%, #0d3432 48%, #113533 100%);
  border-right: 1px solid rgba(255, 255, 255, 0.08);
  box-shadow: 10px 0 34px rgba(13, 38, 40, 0.14);
  overflow-y: auto;
  padding: 22px 18px;
}

.brand-block {
  border-bottom-color: rgba(255, 255, 255, 0.12);
  padding-bottom: 22px;
}

.brand-block .eyebrow {
  color: #8ee6d7;
  font-size: 11px;
  letter-spacing: 0.08em;
}

.brand-block h1 {
  font-size: 25px;
  letter-spacing: 0;
}

.sidebar-status {
  background: rgba(20, 184, 166, 0.12);
  border-color: rgba(142, 230, 215, 0.7);
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.04);
  font-size: 11px;
  padding: 6px 10px;
}

.sidebar-group {
  border-bottom-color: rgba(255, 255, 255, 0.1);
}

.sidebar-group summary {
  color: #a7c5c5;
  letter-spacing: 0.08em;
  padding: 2px 4px;
}

.nav-button {
  border-radius: 8px;
  color: #e9f4f2;
  font-weight: 650;
  min-height: 42px;
  padding: 9px 10px;
  transition: background 140ms ease, border-color 140ms ease, transform 140ms ease;
}

.nav-button:hover {
  transform: translateX(2px);
}

.nav-button:hover,
.nav-button.active {
  background: rgba(255, 255, 255, 0.1);
  border-color: rgba(142, 230, 215, 0.42);
  box-shadow: inset 3px 0 0 #14b8a6;
}

.nav-button span {
  background: rgba(255, 255, 255, 0.16);
  color: #ffffff;
  font-size: 12px;
  font-weight: 800;
}

.topbar {
  background: rgba(255, 255, 255, 0.9);
  border-bottom-color: rgba(183, 199, 196, 0.78);
  box-shadow: 0 8px 24px rgba(18, 32, 35, 0.06);
  padding-block: 20px;
}

.topbar h2 {
  font-size: clamp(24px, 2vw, 34px);
  letter-spacing: 0;
}

.workspace {
  padding-top: 22px;
}

section {
  background: rgba(255, 255, 255, 0.92);
  border-color: rgba(215, 225, 223, 0.9);
  border-radius: 10px;
  box-shadow: var(--shadow-sm);
}

.dashboard-hero section:first-child,
.config-panel,
.call-monitor-panel,
.workflow-panel {
  box-shadow: var(--shadow-md);
}

.section-heading {
  gap: 14px;
}

.section-heading h2 {
  font-size: 24px;
}

.section-heading h3 {
  font-size: 18px;
}

.eyebrow {
  color: #0f766e;
  font-size: 11px;
  letter-spacing: 0.07em;
}

button,
.api-auth-control summary {
  border-color: var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow-sm);
  font-weight: 650;
  transition: border-color 120ms ease, box-shadow 120ms ease, transform 120ms ease, background 120ms ease;
}

button:hover,
.api-auth-control summary:hover {
  border-color: #8fc7bf;
  box-shadow: 0 8px 20px rgba(18, 32, 35, 0.08);
  transform: translateY(-1px);
}

button.primary,
.login-form button {
  background: linear-gradient(180deg, #139487, #0f766e);
  border-color: #0f766e;
  box-shadow: 0 12px 26px rgba(15, 118, 110, 0.22);
}

#takeoverOperator,
button.danger-text {
  background: #fff8f6;
  border-color: #f0b8ad;
  color: #9f2218;
}

textarea,
input,
select {
  border-color: #cbd9d6;
  border-radius: 8px;
  box-shadow: inset 0 1px 1px rgba(18, 32, 35, 0.03);
}

textarea:focus,
input:focus,
select:focus {
  border-color: #14b8a6;
  box-shadow: 0 0 0 3px rgba(20, 184, 166, 0.16);
  outline: none;
}

.state-badge,
.call-status-pill,
.live-indicator,
.recording-heading span {
  border-color: rgba(15, 118, 110, 0.2);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.75);
}

.state-badge {
  background: #e8f6f3;
  color: #0b5f59;
  font-size: 12px;
  letter-spacing: 0.01em;
}

.state-badge.complete {
  background: #e8f7ed;
  border-color: #b5ddc3;
  color: #216e2f;
}

.metric-card {
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.9), rgba(248, 252, 251, 0.92));
  border-radius: 10px;
  box-shadow: var(--shadow-sm);
  min-height: 108px;
  padding: 15px;
}

.metric-card strong {
  color: #102b2e;
  font-size: 34px;
}

.metric-card.attention {
  background: #ecfbf5;
}

.metric-card.warning {
  background: #fff8e8;
}

.overview-action {
  background: #ffffff;
  border-radius: 10px;
  box-shadow: var(--shadow-sm);
  padding: 13px 14px;
}

.overview-action strong {
  color: #132c2f;
}

.scaling-panel,
.workflow-config-panel,
.spreadsheet-import,
.edge-actions,
.priority-group,
.callback-lane {
  background: #f8fbfa;
  border-color: #d7e1df;
  border-radius: 10px;
}

.active-call,
.call-log-card,
.review-item,
.saved-card,
.callback-card,
.audit-event,
.health-item,
.role-card,
.target-card,
.recent-event,
.config-health article,
.recording-item {
  background: #ffffff;
  border-color: #d7e1df;
  border-radius: 10px;
  box-shadow: var(--shadow-sm);
}

.active-call {
  border-left: 4px solid #9fb4b1;
  padding: 14px;
}

.active-call.selected {
  background: #f0fbf8;
  border-color: #9bd9cf;
  border-left-color: #0f766e;
  box-shadow: 0 14px 32px rgba(15, 118, 110, 0.12);
}

.active-call-topline strong,
.call-log-card strong,
.review-item strong {
  color: #132c2f;
  font-size: 16px;
}

.call-card-metrics span,
.callback-detail-grid span,
.call-field-grid div {
  background: #f8fbfa;
  border-color: #dce7e4;
  border-radius: 8px;
}

.call-card-metrics b,
.callback-detail-grid b,
.call-field-grid dt,
.summary-grid dt {
  color: #617174;
  letter-spacing: 0.04em;
}

.call-detail-sections {
  gap: 14px;
}

.call-field-section {
  background: #fbfdfc;
  border-color: #d7e1df;
  box-shadow: none;
}

.live-conversation-panel {
  background: #fbfdfc;
  border-color: #d7e1df;
  box-shadow: none;
}

.mini-transcript,
.operator-log,
.audit-log,
.command-log,
.final-summary,
.contact-data {
  background: #f8fbfa;
  border-color: #d7e1df;
  border-radius: 10px;
}

.transcript p,
.live-conversation-line {
  border-radius: 10px;
}

.transcript .assistant,
.live-conversation-line.assistant {
  background: #e7f7f3;
  border-color: #b9e4dc;
}

.transcript .caller,
.live-conversation-line.caller {
  background: #fff7e8;
  border-color: #efd59c;
}

.priority-high,
.callback-lane-failed {
  border-left-color: var(--danger);
}

.priority-medium,
.callback-lane-pending {
  border-left-color: var(--warning);
}

.priority-low,
.priority-callback-approved,
.callback-lane-completed {
  border-left-color: var(--ok);
}

.admin-tabs {
  background: #f8fbfa;
  border: 1px solid var(--line);
  border-radius: 10px;
  gap: 6px;
  padding: 6px;
}

.admin-tab {
  background: transparent;
  border-color: transparent;
  box-shadow: none;
  min-height: 38px;
}

.admin-tab.active {
  background: #ffffff;
  border-color: #cbd9d6;
  box-shadow: var(--shadow-sm);
  color: #0b5f59;
}

.api-auth-menu {
  border-radius: 10px;
  box-shadow: var(--shadow-lg);
}

.preview-table-wrap {
  border-radius: 10px;
}

.preview-table th {
  background: #f2f8f6;
}

@media (max-width: 900px) {
  .app-shell {
    background: var(--page);
  }

  .sidebar {
    border-radius: 0 0 14px 14px;
  }

  .workspace {
    padding-inline: 14px;
  }

  .topbar {
    position: static;
  }
}